Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian cookies and tracking notice, (opens new window)
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Support Center

What can we help you with?

IMPORTANT CARRIER PARTNER MESSAGE [EFFECTIVE SEPT 1]

Beginning September 1, you must complete the Carrier Access Request to access your new space in the PERKY Support Center. Once access is established, you’ll be able to use the available request forms to contact the PERKY Team. Your access code and instructions will be emailed to you during the week of August 24. If you have trouble accessing the Support Center, please reach out to your internal PERKY contact for assistance.

Suggested forms

  • Update Account Details in PERKY - Support Center

    Use this request to update any existing employer's account details by submitting a PERKY Leave Benefits or Custom Text workbook.

  • Carrier Access Request in PERKY - Support Center

    Request access to your specific carrier space. Please have your access code handy.

  • Add New Employer in PERKY - Support Center

    Use this request to submit PERKY Leave Benefits and Custom Text workbooks for any new employer.

Powered by Jira Service Management
{"xsrfToken":"fe16dc01319ede5ce0257415aabacc37b92689bb_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/99feb335-0514-4109-8153-d09d7f65ed28/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3Mjc5ZjM3MC03NjE4LTRkYjAtYmU1Ni01ZWZkYTcxNjZhOTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjk5ZmViMzM1LTA1MTQtNDEwOS04MTUzLWQwOWQ3ZjY1ZWQyOCI6WyJyZWFkIl19LCJleHAiOjE3ODc4MDc2MzYsIm5iZiI6MTc4NzgwNzAzNn0.ElA8sKtxPGv-LkIH4taIR5hWWwcEUcCbI6Yzb9eV14Y&client=7279f370-7618-4db0-be56-5efda7166a96&mode=fit","logoId":"99feb335-0514-4109-8153-d09d7f65ed28","isLogoAvailable":true,"helpCenterTitle":"What can we help you with?","sharedPortalName":"Support Center","userInitialAnnouncementHeader":"IMPORTANT CARRIER PARTNER MESSAGE [EFFECTIVE SEPT 1]","userInitialAnnouncementMessageWiki":"<p>Beginning September 1, you must complete the Carrier Access Request to access your new space in the PERKY Support Center. Once access is established, you’ll be able to use the available request forms to contact the PERKY Team. Your access code and instructions will be emailed to you during the week of August 24. If you have trouble accessing the Support Center, please reach out to your internal PERKY contact for assistance.</p>","translations":{"en-US":{"helpCenterTitle":"What can we help you with?","sharedPortalName":"Support Center","announcementHeader":"IMPORTANT CARRIER PARTNER MESSAGE [EFFECTIVE SEPT 1]","announcementMessage":"Beginning September 1, you must complete the Carrier Access Request to access your new space in the PERKY Support Center. Once access is established, you’ll be able to use the available request forms to contact the PERKY Team. Your access code and instructions will be emailed to you during the week of August 24. If you have trouble accessing the Support Center, please reach out to your internal PERKY contact for assistance.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#00a598","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3Mjc5ZjM3MC03NjE4LTRkYjAtYmU1Ni01ZWZkYTcxNjZhOTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3ODc4MDc2MzYsIm5iZiI6MTc4NzgwNzAzNn0.jMdzif59xYUwWpctC1YZZKuSC5iQUPxIc7WsdTSjBeY&client=7279f370-7618-4db0-be56-5efda7166a96&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":true,"isBannerAvailable":true,"topBarColor":"#ffffff","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=perky","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"fe16dc01319ede5ce0257415aabacc37b92689bb_lout","baseUrl":"https://support.center.perkytech.com/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://perky.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"7279f370-7618-4db0-be56-5efda7166a96","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"1da51fe8b1e14179a8a41d4914493e15","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://perky.atlassian.net","edition":"premium","anonymousEnabled":true,"requestIntroEnabled":true}